Carpet cleaning business growing well
posted by admin in Carpet CleaningWhen Adam Dealan-de started his carpet cleaning business five years ago, he parked a van in a grocery store lot with a small sign advertising jobs for $39.Clean Freaks Carpet Care has grown to a four-county service area and a minimum $120 cleaning fee per household.
Dealan-de and his wife, Maia, who joined the company two years ago, base their business in their Rainier home, where Maia keeps the financial records. Adam does the field work, which includes calls to Pierce, Lewis and Mason counties.
The Dealan-des this month were honored in a competition with 75 other carpet cleaning companies nationwide that compared marketing plans and customer relations strategies. The Dealan-des’ presentation was judged among the 10 best in a contest run by a Tempe, Ariz.-based marketing firm that counsels carpet-cleaning businesses. The consultant, Joe Polish, began his career as a carpet cleaner.
The Dealan-des offer their customers handouts on smart carpet care. They send out newsletters to remind customers to consider them for follow-up service. They also give refunds if customers are unhappy.
The couple also run a contest for customers. They ask customers to fill out a feedback form and pick one form each month, and the business gives out two free Yelm Cinema tickets in return for participating.
Sherman shares her Yelm office with her husband, Judd, who also is a dentist. The Dealan-des not only clean the Shermans’ professional office, but their home and investment properties.
Tags: Advertising, anc, business, businesses, Carpet Cleaning, cleaning, company, customers, includes, lt, pace, Professional, propertiesRelated posts
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