Self-cleaning oven melts
posted by admin in Air Duct CleaningAmy McGlynn does her homework as a member of the Grand Rapids Public School Board. But she had to do homework of another kind when her Amana oven melted after she used the self-cleaning feature.
“When you look at that crispy plastic, when you look at that melting stuff down the front of the door, that’s very frightening,” McGlynn told 24 Hour News 8. “It just smoked so bad you couldn’t see across the room.”
She is furious at the manufacturer that more is not being done to protect consumers from the melting plastic that unleashed potentially toxic smoke into her house and put her family at risk.
When she called Amana customer service and told them her self-cleaning oven melted, “they said, Wow, that’s never happened before.”
But it has.
McGlynns homework found an Amana recall for a different model in 1995, with 35 incidents of overheating and one fatality.
Her range, 24 Hour News 8 discovered, was listed in 2001 on the Consumer Product Safety Commissions recall list - 50,000 units recalled because of a potential for carbon monoxide poisoning and overheating.
Amana, now owned by Whirlpool, sent a factory-authorized repair person to McGlynns home. “He comes out and he looks at it and he goes, Wow. Oh, that’s bad. You used the self-cleaning cycle, huh? Yeah, I would never do that.”
McGlynn said the companys offer to make repairs free-of-charge is not enough. She declined and bought a new range.
Now, she is warning others of long-forgotten recalls.
“Please don’t put yourself at risk,” she said. “Don’t burn your house down. Don’t risk your childrens breathing capability. Don’t use the self-cleaning cycle. I just want everyone to be safe.”
Tags: carbon monoxide, cleaning, company, customer service, Different, lt, manufacturerRelated posts
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